At wildbets, the privacy of every Filipino player is treated as a fundamental right, not a compliance checkbox. This Privacy Policy explains exactly what personal data wildbets collects, why we collect it, how it is used and protected, and what rights you hold as a data subject under Philippine law.
wildbets does not sell, rent, or trade your personal information to unaffiliated third parties for their marketing purposes. Your data is used only to operate and improve the services you signed up for.
wildbets processes all personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission of the Philippines.
As a registered wildbets player, you have the right to access, correct, object to, erase, and port your personal data at any time. All data subject requests are processed within thirty (30) calendar days of receipt.
wildbets collects only the personal data that is strictly necessary to provide our services, meet our legal obligations, and protect the security of your account. We do not collect data we don't need.
All personal and financial data transmitted between your device and the wildbets Platform is protected by 256-bit SSL/TLS encryption. Stored data is protected with industry-standard encryption at rest.
wildbets retains personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulatory requirements. Data is securely deleted or anonymized at the end of the applicable retention period.
This Privacy Policy ("Policy") describes the manner in which wildbets ("wildbets," "we," "us," or "our") collects, processes, stores, shares, and protects the personal data of individuals ("you," "User," or "Player") who access or use the wildbets online gaming platform available at wildbets.win and all associated services (collectively, the "Platform").
This Policy is issued in accordance with the Data Privacy Act of 2012 of the Philippines (Republic Act No. 10173, or "DPA"), its Implementing Rules and Regulations ("IRR"), and the issuances and advisories of the National Privacy Commission ("NPC"). wildbets is committed to ensuring that your privacy is respected and protected at every stage of your interaction with our Platform.
By registering an account, accessing the wildbets Platform, or providing personal data through any channel associated with wildbets, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the wildbets Platform.
This Policy should be read together with the wildbets Terms & Conditions, which govern the overall use of the Platform. In the event of any conflict between this Policy and the Terms, the specific provision most directly addressing the privacy matter shall prevail.
For purposes of the Data Privacy Act of 2012 and this Policy, wildbets is the personal information controller responsible for your personal data collected through the wildbets Platform. wildbets determines the purposes and means by which your personal data is processed in connection with the services provided on wildbets.win.
wildbets operates in the Philippines and serves Filipino players in accordance with applicable Philippine laws and the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR).
All questions, requests, and complaints relating to this Privacy Policy or the processing of your personal data may be directed to the wildbets Data Protection Officer via the contact details set out in Section 15 of this Policy.
wildbets collects personal data from you through a variety of means, including during account registration, identity verification, payment processing, customer support interactions, and your ongoing use of Platform features. The categories of personal data collected include:
| Category | Data Collected | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID details, photograph | Account registration, age and identity verification |
| Contact Data | Philippine mobile number, email address, residential address | Account access, OTP delivery, correspondence |
| Financial Data | GCash / PayMaya number, bank account details (BPI, BDO, Metrobank), transaction history | Payment processing, withdrawal verification, AML compliance |
| Technical Data | IP address, device type and OS, browser type, session identifiers, login timestamps | Security, fraud detection, session management |
| Usage Data | Games played, bet history, session duration, game preferences, bonus activity | Service delivery, responsible gaming monitoring, platform improvement |
| Communication Data | Live chat transcripts, email correspondence, support ticket content | Customer support, dispute resolution, quality assurance |
| Verification Data | Source of funds declarations, enhanced due diligence documents where applicable | AML/KYC regulatory compliance |
wildbets does not collect special categories of sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data for identification purposes) except where explicitly required for regulatory compliance and with your informed consent.
Age Verification: As wildbets is strictly a 21+ platform in compliance with PAGCOR regulations, we are required to collect and verify your date of birth and, where necessary, government-issued identification confirming your age. This is a legal obligation, not a choice.
wildbets processes your personal data only for specified, explicit, and legitimate purposes. The primary purposes for which your data is used are:
wildbets will not use your personal data for any purpose incompatible with the purposes listed above without providing you with prior notice and, where required, obtaining your additional consent.
wildbets processes your personal data on the following legal grounds as recognized under the Data Privacy Act of 2012 and its Implementing Rules:
wildbets does not sell, rent, or share your personal data with unaffiliated third parties for their own marketing or commercial purposes. Your data may be shared only in the following limited and controlled circumstances:
No sale of data. wildbets will never sell your personal data to data brokers, advertising networks, or any third party for commercial gain. This is an unconditional commitment.
The wildbets Platform is operated primarily to serve Filipino players within the Philippines. However, certain service providers engaged by wildbets — including game platform providers, cloud infrastructure, and analytics systems — may process data in data centers located outside the Philippines.
Where personal data is transferred to a jurisdiction outside the Philippines, wildbets ensures that appropriate safeguards are in place in accordance with the DPA and NPC requirements. These safeguards include contractual clauses imposing data protection standards equivalent to those applicable in the Philippines, or the transfer is made to a jurisdiction recognized by the NPC as providing an adequate level of data protection.
wildbets does not transfer personal data internationally for the purpose of evading Philippine data protection requirements.
wildbets uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that allow us to recognize your browser across sessions and deliver a consistent, personalized experience.
The categories of cookies used by wildbets include:
You may control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the wildbets Platform, including your ability to maintain an authenticated session.
wildbets retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention guidelines apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account plus 5 years after closure | AML/KYC regulatory requirement |
| Financial transaction records | 10 years from the date of transaction | AMLC and tax compliance obligations |
| Gaming and bet history | 5 years from the date of activity | Dispute resolution, PAGCOR reporting |
| Customer support records | 3 years from closure of the support case | Legal claims and quality assurance |
| Marketing consent records | Duration of consent plus 2 years | Evidence of lawful marketing basis |
| Technical and log data | 12 months from the date of collection | Security, fraud prevention |
At the end of the applicable retention period, personal data is securely deleted, anonymized, or archived in a manner that prevents its re-identification, in accordance with NPC guidelines. Anonymized, aggregated data may be retained indefinitely for statistical purposes without constituting a privacy risk.
wildbets implements a comprehensive set of technical, organizational, and physical security measures designed to protect your personal data against unauthorized access, disclosure, alteration, destruction, or loss. Key security controls include:
While wildbets employs industry-standard security measures, no system is completely impervious to all threats. You are responsible for maintaining the confidentiality of your own wildbets login credentials. If you suspect unauthorized access to your account, contact our 24/7 support team immediately.
As a data subject under the Data Privacy Act of 2012, you have the following rights in relation to the personal data wildbets holds about you. To exercise any of these rights, please contact the wildbets Data Protection Officer using the details in Section 15.
You have the right to request a copy of the personal data wildbets holds about you and information about how it is being used.
You have the right to request correction of inaccurate or incomplete personal data held by wildbets without undue delay.
You have the right to request deletion of your personal data where it is no longer necessary, where you withdraw consent, or where processing has been unlawful — subject to legal retention obligations.
You have the right to object to the processing of your personal data based on legitimate interests, or for direct marketing purposes at any time.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to request its transfer to another controller where technically feasible.
You have the right to request that wildbets restricts the processing of your data while accuracy is contested, while an objection is pending, or where processing is unlawful but you prefer restriction over erasure.
wildbets will respond to all data subject rights requests within thirty (30) calendar days of receipt. Where a request is complex or involves a large volume of data, this period may be extended by a further two months with prior notification to the requestor. Requests are processed free of charge unless they are manifestly unfounded, excessive, or repetitive.
If you are not satisfied with wildbets's response to a data subject request, you have the right to file a complaint with the National Privacy Commission of the Philippines.
The wildbets Platform is strictly intended for adults aged twenty-one (21) years and above in accordance with Philippine gaming regulations. wildbets does not knowingly collect personal data from any individual under the age of 21.
Age verification is a mandatory step in the wildbets registration and account verification process. Where wildbets becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately closed, all associated data will be deleted to the extent not required for legal compliance, and any funds in the account will be returned to the originating payment method after deducting any applicable processing costs.
21+ Policy: wildbets actively enforces its minimum age requirement. If you are aware of a minor accessing wildbets, please contact our support team immediately. Protecting young Filipinos from gambling harm is a non-negotiable commitment of this platform.
The wildbets Platform may contain links to third-party websites, payment portals, or external resources. This Privacy Policy applies solely to personal data collected and processed by wildbets in connection with the wildbets Platform.
wildbets is not responsible for the privacy practices, content, or security of any third-party websites. When you leave the wildbets Platform to visit a third-party site — including your GCash or PayMaya application — that site's own privacy policy and terms will govern your data. wildbets encourages all players to review the privacy notices of any third-party services they use in connection with their wildbets account.
wildbets reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable Philippine law, or operational changes to the Platform.
Where changes are material — that is, where they affect the nature of the data we collect, the purposes for which it is used, or your rights as a data subject — wildbets will provide notice to registered users through on-platform notifications or email prior to the changes taking effect. The effective date at the top of this Policy will always reflect the date on which the most recent version came into force.
The current version of this Privacy Policy is always accessible at wildbets.win/privacy-policy. Your continued use of the wildbets Platform after the effective date of any updated Policy constitutes acceptance of the revised terms. If you do not accept the revised Policy, please cease using the Platform and contact us to close your account.
For all privacy-related enquiries, data subject rights requests, or complaints concerning the processing of your personal data by wildbets, please contact the wildbets Data Protection Officer through the following channels:
If your concern relates to a possible violation of your rights under the Data Privacy Act of 2012, you also have the right to file a complaint with the National Privacy Commission of the Philippines.
wildbets is committed to handling all privacy enquiries with urgency, respect, and transparency. Your trust is the foundation of everything we do — and protecting your personal data is how we earn it.
wildbets is built on trust. The same platform that brings fight-night energy to players across Manila, Cebu, Davao, and the rest of the Philippines takes your privacy just as seriously as your next big win. Sign in or explore our casino today. 21+ only.